Q&A
All Your Questions, Answered
Have a question? Want to know a bit more about the rental process, our company, or the models we carry? To help you get you the answers quickly, we’ve compiled a list of popular questions we’ve received from our customers, along with their answers. Scroll below to review our brief Q&A.
HOW LONG IN ADVANCE DO I NEED TO BOOK A VEHICLE?
You can book your dream road trip just the day before you take it if it's available! But we recommend that you book weeks or months in advance so its guanranteed that the van you want to vacation with is available!
WHAT ARE THE PICK-UP TIMES FOR YOUR VEHICLES?
Our available pick up times are between 8am and 6pm mountain time. If these times don't work for you (we know flights can be at odd times) please feel free to reach out to us for special arrangements.
ARE THERE ANY EXTRA FEES?
All the fees are clearly disclosed on our booking sites. These fees include nightly stays, overage mile fees,
cleaning fee, refundable deposit, pet fee, and optional comfort package fees.